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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clayton Hall

Clayton Hall

February 7, 2025

5  out of  5
rating by Clayton Hall
"My father had been with a State Farm for awhile and we got our bundled insurance here too. It was very easy and friendly process and very fair rates. It’s a great agency and do State Farm’s name good."
Profile photo of Todd Llewellyn

Todd Llewellyn

February 7, 2025

5  out of  5
rating by Todd Llewellyn
"This is by far the best insurance agency in Springville! Use them for any of your insurance needs. I highly recommend them for your life insurance, home insurance, and car insurance. Great rates. Amazing people to work with. Look no further for all of your insurance needs."
Profile photo of Brandon Moffitt

Brandon Moffitt

February 7, 2025

5  out of  5
rating by Brandon Moffitt
"Christina was amazing to work with! The process was super quick and easy to switch over!"
Profile photo of kass c

kass c

January 31, 2025

5  out of  5
rating by kass c
"This branch was super helpful, especially Daisy she answered all my questions and was super nice, i would choose her to help me everytime."
We responded:
"Thank you, Kass, for sharing your experience! I'm happy to hear that Daisy was able to assist you and answer all your questions. We're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out to us!"
Profile photo of Crystal Nye

Crystal Nye

January 17, 2025

5  out of  5
rating by Crystal Nye
"Friendly, helpful and responsive staff. Answers texts and phone calls every time."
We responded:
"Thank you, Crystal, for your wonderful feedback! I'm happy to know that our team has been friendly, helpful, and responsive to your needs. We strive to provide excellent service and are always here to assist you. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Adelaide Phair

Adelaide Phair

January 10, 2025

5  out of  5
rating by Adelaide Phair
"Made me feel understood and listened they were very helpful"
We responded:
"Thank you, Adelaide, for your wonderful feedback! I'm happy to know that you felt understood and listened to during your experience with us. Our team is dedicated to providing helpful and personalized service. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Derek Ess

Derek Ess

January 10, 2025

5  out of  5
rating by Derek Ess
"Stellar! (See what I did there?) Not pushy, very helpful and courteous. Shout out to Jennifer: Best in the West! Oh, and did I mention that the premium was LESS than the Flo folks, and any of the other "bargain" jokers for that matter. Buy insurance local, yo!"
We responded:
"Thank you, Derek, for your fantastic review! We're glad you found our service helpful and courteous. Jennifer truly is a gem, and we're happy to have her on our team. It's great to know we could offer you a competitive premium. We appreciate your support for local businesses! If you need anything else, feel free to reach out."
Profile photo of Heather Eldredge

Heather Eldredge

December 20, 2024

5  out of  5
rating by Heather Eldredge
"Amazing team! Always there to help!"
We responded:
"Thank you, Heather! I'm glad to hear that you find our team amazing and helpful. We're always here to assist you with any needs you may have. Feel free to reach out anytime!"
Profile photo of Matthew Phair

Matthew Phair

November 9, 2024

5  out of  5
rating by Matthew Phair
"Great insurance company and their customer service is amazing. Would recommend them to anyone."
We responded:
"Matthew, thank you for your wonderful review! I'm glad you found our customer service amazing. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Treagen Heslop

Treagen Heslop

November 9, 2024

5  out of  5
rating by Treagen Heslop
"Very welcoming, warm, and professional staff!"
We responded:
"Thank you, Treagen! I'm glad you found our staff welcoming, warm, and professional. We strive to create a positive experience for everyone who walks through our doors. If you ever need anything in the future, feel free to reach out. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Thatcher

Thatcher

November 8, 2024

5  out of  5
rating by Thatcher
"Koy is such a great dude! Highly recommend"
We responded:
"Thanks, Thatcher! I'm really happy you had a great experience with our office. Your recommendation means a lot. If you ever need anything, we're here to help. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Lady Marta

Lady Marta

October 10, 2024

5  out of  5
rating by Lady Marta
"I was shopping around for renter's insurance, using websites, as well as calling around. I called into Koy's office and I'm so glad I did! No other company matched the quality of Koy's team. Between having extensive answers for my questions, a full explanation of my insurance, and genuinely wonderful staff, it was a no brainer for me. I've signed up and I have no regrets!"
Profile photo of Manuel García

Manuel García

October 4, 2024

5  out of  5
rating by Manuel García
"I feel welcome when I go inside and Estefani has been able to help me answer my questions and get the best insurance for my car"
We responded:
"Manuel, thank you for your wonderful review! I'm happy to hear that you feel welcome when you visit our office and that Estefani has been able to assist you with your auto insurance needs. We appreciate your trust in us and look forward to continuing to serve you. If you have any more questions or need further assistance, don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Ella Soriano-McDonald

Ella Soriano-McDonald

September 20, 2024

5  out of  5
rating by Ella Soriano-McDonald
"Koy is super friendly and knowledgeable. He is always happy to answer questions and help however he can."
We responded:
"Ella, thank you for your kind words! I'm glad to know that you find me friendly and knowledgeable. It's always my goal to be helpful and answer any questions you have. If you ever need further assistance, don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Shannon Phair

Shannon Phair

September 13, 2024

5  out of  5
rating by Shannon Phair
"Koy has a great personality and is easy to work with! He is great at listening and then finding the best options for his clients. I would highly recommend him and his team!"
We responded:
"Thank you, Shannon! I'm glad you found our service easy to work with and appreciated the effort to find the best options for you. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Angel Morales Gonzalez

Angel Morales Gonzalez

September 6, 2024

5  out of  5
rating by Angel Morales Gonzalez
"The customer service was excellent. They helped and guided me, and so far I have no complaints."
We responded:
"Thank you, Angel, for your positive feedback! I'm glad our team could provide excellent customer service and guidance. If you have any questions or need further assistance, we're here to help. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Aynslea Phair

Aynslea Phair

September 6, 2024

5  out of  5
rating by Aynslea Phair
"What an amazing team! Each member is dedicated to helping each customer save money while also having the best experience possible. It is so refreshing to interact with an office where they prioritize their customers and take the time to listen and understand your unique situation. “Like a good neighbor”…more like “a GREAT neighbor”!"
We responded:
"Aynslea, thank you for your wonderful review! I'm happy to know that our team has been able to help you save money and provide a great experience. We always strive to prioritize our customers and understand their unique situations. Your kind words mean a lot to us. If you ever need further assistance, we're here for you. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Carson Livingston

Carson Livingston

August 30, 2024

5  out of  5
rating by Carson Livingston
"Great people to work with. Had a great experience"
We responded:
"Carson, thank you for your kind words! I'm happy you had a great experience with our team. We're always here to help with any future needs. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
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Angela Sundwall

August 23, 2024

5  out of  5
rating by Angela Sundwall
"They saved us money and are responsive when we need. Scott was great to work with."
We responded:
"Angela, thank you for your wonderful review. I'm glad we could help save you money and provide responsive service. Scott is indeed a valuable part of our team, and I'm happy to hear he was great to work with. If you need any further assistance, don't hesitate to reach out. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Betty Haverhals

Betty Haverhals

August 15, 2024

5  out of  5
rating by Betty Haverhals
"FAST, EFFICIENT AND EXCELLENT SERVICE. Easy to talk to! They explained things so well - which made understanding all the different parts of insurance very easy - and above all the experience of changing insurance companies was STRESS-FREE! Thank you to Estefani for all of your help!"
We responded:
"Hey Betty, Thanks for the awesome review! I'm glad you found our service fast, efficient, and easy to understand. Estefani will be happy to know she made your experience stress-free. If you need anything else, feel free to reach out. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Heather Kelsey

Heather Kelsey

August 9, 2024

5  out of  5
rating by Heather Kelsey
"Was an amazing experience will definitely recommend to everyone I know"
We responded:
"Hey Heather, I'm so glad you had an amazing experience with us! Thanks a ton for recommending us to everyone you know. If you ever need anything else, we're here to help! - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Stephanie Tervort

Stephanie Tervort

August 9, 2024

5  out of  5
rating by Stephanie Tervort
"Christina quoted me less than my other insurance and switched me over quickly while answering all of my questions efficiently! Grateful for their mindfulness in helping me save money!"
We responded:
"Hey Stephanie, Thanks for the awesome review! I'm glad Christina could help you save money and switch over quickly while answering all your questions. We're grateful for your feedback and happy to have you with us! If you need anything else, we're here to help! - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Betty

Betty

July 16, 2024

5  out of  5
rating by Betty
"Such friendly, kind, genuine and competent people."
We responded:
"Thank you, Betty! We are glad to hear that you found our team friendly, kind, genuine, and competent! We appreciate your positive feedback and are grateful for your recognition of our service. Please feel free to reach out if you need any assistance in the future. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Nate Woods

Nate Woods

July 12, 2024

5  out of  5
rating by Nate Woods
"What a phenomenal team! Customer care is always at the top of their culture. During an accident they walked my daughter through every step with empathy. Highly recommend."
We responded:
"Thank you, Gerald, for your wonderful review! We are glad to hear that our team provided exceptional customer care and guided your daughter through the accident with empathy. We appreciate your recommendation and are grateful for your kind words. Please know we are here for any future insurance needs. - Koy Jasperson - State Farm Insurance Agent, Springville, UT"
Profile photo of Tiffany Tervort

Tiffany Tervort

July 12, 2024

5  out of  5
rating by Tiffany Tervort
"So helpful and made me feel like a person not just a sale!"
We responded:
"Thank you for your positive feedback, Tiffany! I'm glad our office could assist you and make you feel valued as more than just a sale. We're here for you whenever you need us! - Koy Jasperson - State Farm Insurance Agent, Springville, UT"