State Farm® Insurance Agent Koy Jasperson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maurreen Jensen
June 16, 2025
5
out of
5
rating by Maurreen Jensen
"We have been with State Farm and this office for seven years. We have two vehicles and renter insurance. They are always very helpful and friendly. I like that there office is right here in town. I would recommend you check them out."
We responded:
"Thank you for your review, Maurreen! I'm happy to hear that you've had a positive experience with our office over the years. It's great to know our location is convenient for you. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Lisandro Barragan
June 13, 2025
5
out of
5
rating by Lisandro Barragan
"This branch especially Daisy M. helped me and answered all my questions never gave attitude was super nice"
We responded:
"Thank you for your review, Lisandro! I'm happy to hear that Daisy M. was able to assist you and provide answers to all your questions with such kindness. Our team is dedicated to offering friendly and helpful service. Let us know if there's anything else we can do for you!"
Anna Packer
June 13, 2025
5
out of
5
rating by Anna Packer
"Always so willing to help and easy to work with!"
We responded:
"Thank you, Anna! I'm happy to hear that you find our team helpful and easy to work with. We’re committed to providing great service and are here whenever you need us. Let us know if there's anything else we can do for you!"
Mo 120
June 5, 2025
5
out of
5
rating by Mo 120
"Scott helped me out, he explained everything throughly and wasn’t pushy at all and gave me all my options and he was patient on waiting on my decision to which policy I wanted to go with, he was great!"
We responded:
"Thank you! I'm happy to hear about your positive experience with Scott. It's great to know he provided thorough explanations and respected your decision-making process. We're always here to assist with any future needs or questions!"
Megan Darling
June 4, 2025
5
out of
5
rating by Megan Darling
"For years I have had other brand name insurance company but I had switched to State Farm because it was surprisingly cheaper when I moved to Utah. The service that I get with it every time I pick up the phone or stop by the office is unparalleled to what I have experienced before compared to the years with the previous insurance company. I am not just a number but a person with my local State Farm. Besides the service, the rates are truly unmatched as well. I am really happy with my choice."
We responded:
"Thank you, Megan, for sharing your experience! I'm glad to hear that you're satisfied with both the service and rates at our office. It's important to us that you feel valued and not just another number. If you ever need anything or have questions, feel free to reach out. Thanks for choosing us!"
Aimee Ball
May 23, 2025
5
out of
5
rating by Aimee Ball
"Koy and his team are so helpful, friendly and knowledgeable. Always getting us the best value for our insurance and coming through for us when we’re in need. We were rear ended recently and they took away added stress and we were taken care of. Their advice and support we can always trust! Grateful to have them in our corner."
We responded:
"Thank you, Aimee, for sharing your experience! I'm glad to know that our team was able to assist you during a stressful time and provide the support you needed. It's wonderful to hear that you feel confident in the advice and service we offer. If there's anything else we can do for you, please don't hesitate to reach out."
Tyler Hone
May 23, 2025
5
out of
5
rating by Tyler Hone
"Amazing customer service and great people!"
We responded:
"Thank you, Tyler, for your kind words! I'm glad to know you had a positive experience with our team. We're here to help with any insurance needs you may have in the future. Feel free to reach out anytime!"
Kace Heiner
May 22, 2025
1
out of
5
rating by Kace Heiner
"My wife and I have been with State Farm for years—and with this particular office for the past three. Over that time, our premium steadily increased: $180, then $220, then $248. We didn’t complain. But this month, we received notice that our premium would jump to $300/month—despite having zero accidents, zero claims, and zero tickets. The real issue isn’t just the increase—it's how this office treats its customers. Every time I’ve called to ask why our rates went up or to explore ways to lower them, I get the same dismissive response: “This is how it is with all insurance companies. I can reduce your coverage if you’d like.” No effort to help. No loyalty in return for ours. We’ve also received multiple bills with unexplained $40 charges. When I’ve called to ask about them, I’ve been told a notice was sent. Yet, none of the agents can ever find or explain that notice. This office operates like customers don’t have other options—raising rates without reason or explanation and hoping people won’t go through the trouble of switching. Take a day or two to shop around. We did—and we’re now saving $200/month for the exact same coverage. Do yourself a favor and don’t settle. UPDATE: Response to the owner Let me be clear—no one from your office has ever reached out or “offered to schedule an appointment.” Every single conversation I’ve had with your team was initiated by me. Not once has anyone offered to proactively discuss anything. There is clearly a serious issue with communication and organization in your office. Documents can’t be found, emails go missing, and during my most recent call, your staff couldn’t even locate my record. Let’s not pretend otherwise. Own the experience your customers are actually having and maybe you won't lose willing customers."
We responded:
"I’m sorry to hear this, Kace. According to some of the notes on the account, it looks like we offered to schedule an appointment in order to review everything with you and your wife but those options were declined. I apologize for the frustration. Thank you for leaving a review so we can continue to perfect our processes and efforts in taking care of our customers."
Courtney Fitton
May 14, 2025
5
out of
5
rating by Courtney Fitton
"I was with State Farm years ago and recently came back… and I’m so glad I did! Scott made the entire process quick, painless, and enjoyable. He was super helpful, answered all my questions, and made sure I felt taken care of. It feels good to be back with a company with and an agent I can actually trust. Thanks!"
We responded:
"Thank you, Courtney! I'm happy to hear that your return to State Farm has been a positive experience. Scott's dedication to making the process smooth and ensuring you feel supported is truly appreciated. If you have any more questions or need assistance, don't hesitate to reach out. Welcome back!"
Diane Jacobson
May 9, 2025
5
out of
5
rating by Diane Jacobson
"We have had the opportunity to work with Koy and his team at State Farm Insurance for years and can’t begin to recommend an insurance company provider any higher. We have life insurance, health, home and auto. The coverage and premiums on the policies are the best and the company in my opinion the most reliable in every aspect should a claim arise which creates a peaceful and comforting state of mind for the insured. They are fun, knowledgeable, honest, trustworthy and always have their clients best interest at heart. They really care about people, improving their situation and are absolutely amazing to work with!"
We responded:
"Thank you so much, Diane, for your wonderful feedback! I'm delighted to know that you have had such a positive experience with our team over the years. It's fantastic to hear that our coverage and premiums have met your needs and provided peace of mind. We truly care about making a difference for our customers and are here to assist with any future needs or questions you may have. Looking forward to continuing to serve you!"
Vicki Matafeo
April 29, 2025
5
out of
5
rating by Vicki Matafeo
"The team is remarkable. They prioritize and insire that all customers feel listened to."
We responded:
"Thank you, Vicki, for your wonderful feedback! I'm happy to know that our team made you feel valued and heard. We're always here to assist with any of your insurance needs. Don't hesitate to reach out if you have any questions or need further assistance!"
Tori Hatch
April 25, 2025
5
out of
5
rating by Tori Hatch
"great place. kason was really helpful 👍🏻"
We responded:
"Thank you, Tori! I'm glad to hear that Kason was able to assist you effectively. We appreciate your feedback and are here to help with any future insurance needs or questions."
Brent Tanner
April 17, 2025
5
out of
5
rating by Brent Tanner
"Estefani was really easy and great to work with. She called me back after an online quote and went through the quote to make sure what I wanted was on the quote....and she listened to me. To me is a huge deal!!! Actually listening to a customer."
We responded:
"Thank you, Brent, for sharing your experience! I'm glad to hear that Estefani provided such attentive service and ensured your needs were met. Listening to our customers is indeed a priority for us!"
Tina Ha
April 14, 2025
5
out of
5
rating by Tina Ha
"I've been with State Farm since moving into my place back in 2018, so of course needing car insurance I would bundle and go thru them too. Joslynn was very nice and helpful with all the paper works to help us save the most that we can with the bundle and save programs. With how much I'm saving and their prices I would recommend them to any family or friends looking into renters and auto insurance. Thanks Joslynn!"
We responded:
"Thank you, Tina, for your wonderful feedback! I'm happy to hear that Joslynn was able to assist you with the paperwork. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out. We're here to help!"
Jason Miller
April 12, 2025
5
out of
5
rating by Jason Miller
"Wanted to recommend Jocelyn in the Koy Jasperson office, who has helped me through a couple of difficult issues. She follows up quickly and is willing to explore options from the perspective and in the interest of customers."
We responded:
"Thank you, Jason, for your wonderful feedback! I'm happy to hear that Jocelyn was able to assist you effectively with your concerns. Her dedication to exploring options and prioritizing customer interests is truly commendable. If you need any further assistance or have questions, feel free to reach out to our office anytime."
KayC Jones
April 11, 2025
5
out of
5
rating by KayC Jones
"Great experience with this office! Thanks Kason for helping me with everything I need."
We responded:
"Thank you, KayC, for sharing your positive experience! I'm glad Kason was able to assist you with everything you needed!"
Matthew Jensen
April 4, 2025
5
out of
5
rating by Matthew Jensen
"Christina is a rockstar!! She went above and beyond for us and our specialty vehicle. I would highly recommend using her services! Thanks again!"
We responded:
"Thank you, Matthew! I'm happy to hear that Christina made such a positive impact with her exceptional service. Your recommendation means a lot to us. If you have any more needs or questions, feel free to reach out anytime!"
Fuzz Bear
March 21, 2025
5
out of
5
rating by Fuzz Bear
"Helpful, friendly and fun staff. Glad to be back at State Farm and have all my insurance taken care of. Thank you Koy, and, thank you Kason for being so patient and helping me get everything perfectly balanced, as all things should be."
We responded:
"Thank you for sharing your experience! I'm happy to hear that you found our team helpful and friendly. It's wonderful to know that Kason was able to assist you with patience and care. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Jamison Jones
March 21, 2025
5
out of
5
rating by Jamison Jones
"Great office. Great service. Kason was extremely helpful!"
We responded:
"Thank you, Jamison! I'm happy to hear that you had a positive experience with our office. Kason is indeed a valuable part of our team, and we're grateful for his dedication to helping our customers. If you have any more questions or need assistance in the future, feel free to reach out!"
Devonny Miskin
March 14, 2025
5
out of
5
rating by Devonny Miskin
"The staff at State Farm knew exactly what I needed and they were very accommodating and knew what they were doing. I would recommend them to anyone for car insurance. They were great!"
We responded:
"Thank you, Devonny, for your wonderful feedback! I'm happy to know that our team was able to meet your needs and provide the service you were looking for. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out!"
Meghan Jones
March 14, 2025
5
out of
5
rating by Meghan Jones
"Highly recommend Koy Jasperson’s office for your insurance needs. The staff is friendly and helpful. All my questions were answered and I am happy with the insurance plans they provided. Thank you!!"
We responded:
"Thank you, Meghan, for your wonderful recommendation! I'm glad to know that our team was friendly and helpful in addressing your questions and providing insurance plans that meet your needs. Your satisfaction is important to us, and we're here whenever you need further assistance or have more questions. Feel free to reach out anytime!"
Kason Jones
March 14, 2025
5
out of
5
rating by Kason Jones
"awesome customer service, koy is great and an awesome guy, the staff is also so helpful especially kason"
We responded:
"Thank you, Kason, for your fantastic review! I'm happy to know that you found our customer service awesome and that our team was so helpful. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
Maui Momma
March 12, 2025
5
out of
5
rating by Maui Momma
"I have been with State Farm for many years and used various offices for my insurance needs. I want to give a shout-out to Jocelyn at this particular office. I’ve been trying to resolve a couple of claims and Jocelyn has been so helpful and great to work with. She makes the phone calls to get things done, she follows up with me in a timely manner to communicate the solution and then she follows up to make sure the issue was fully resolved to my satisfaction. In addition to being efficient, Jocelyn is very caring and pleasant to work with. I would highly recommend State Farm and if you choose this office, ask for Jocelyn 🙂"
We responded:
"Thank you so much, Maui Momma, for sharing your experience with us! I'm delighted to hear that Jocelyn has been so helpful and efficient in resolving your claims. Her dedication to ensuring everything is handled smoothly and her caring nature truly make her an asset to our team. We appreciate your recommendation and are always here to assist with any of your insurance needs. Feel free to reach out anytime!"
David Randall
February 24, 2025
5
out of
5
rating by David Randall
"I just had a “State Farm - like a good neighbor” moment. I walked in to the office and Joslynn recognized me. She knew who I was. And was very very helpful. Thank you."
We responded:
"David, I'm so happy to hear about your experience with Joslynn! It's wonderful to know she made you feel recognized and was able to assist you effectively. Our team is here to help, so feel free to reach out for any further needs or questions. Thank you for being a part of our insurance family!"
Janet Gonzalez
February 12, 2025
5
out of
5
rating by Janet Gonzalez
"This insurance agency has a great team! Koy was very helpful and explained our coverages and deductibles very well. I totally recommend this agency."
We responded:
"Thank you Janet for your business and for leaving us a review! Our team works hard to make sure our customers insurance needs are met. Thank you for recommending us! We appreciate you! "